Privacy Policy

1. Introduction

Mozonda LLC ("Mozonda," "we," "us," or "our") is committed to protecting the privacy of visitors to our website and clients who engage our services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

By using this website or submitting information through any of our forms, you agree to the practices described in this policy.

2. Information We Collect

We collect information you voluntarily provide to us, as well as limited technical data from your use of our website.

Information You Provide

• Contact Form: Name, email address, subject, and message.
• Get Started Form: Name, email address, company name, phone number, services of interest, project details, and desired timeline.
• Service Agreements: Business information, billing details, and project-related communications provided during an engagement.

Information Collected Automatically

• Log Data: IP address, browser type, pages visited, and the date/time of your visit. This data is collected by our web server for security and analytics purposes.
• Cookies: We use session cookies required for the website to function properly (e.g., CSRF protection). We do not use advertising or tracking cookies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and messages.
• To evaluate your project request and provide a proposal.
• To deliver and manage the software services you have engaged us for.
• To send project-related communications, invoices, and updates.
• To maintain the security of our website and prevent fraud.
• To comply with legal obligations.

We do not use your data for unsolicited marketing, and we do not sell, rent, or trade your personal information to any third party.

4. How We Share Your Information

We do not share your personal information except in the following limited circumstances:

• Service Providers: We may share data with trusted vendors who assist us in operating our business (e.g., cloud hosting, email delivery) under strict confidentiality agreements. These parties may only process your data on our behalf and for no other purpose.
• Legal Requirements: We may disclose information if required to do so by law or in response to a valid legal request (such as a court order or government agency request).
• Business Transfers: If Mozonda is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. Specifically:

• Inquiry form submissions are retained for up to 2 years to allow for follow-up conversations.
• Client project data is retained for the duration of the engagement plus 5 years for legal and accounting compliance.
• Website log data is retained for up to 90 days.

You may request deletion of your information at any time (see Section 8).

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• HTTPS encryption for all web communications.
• CSRF protection on all web forms.
• Access controls limiting who within Mozonda can access client data.
• Secure hosting environments for our systems.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

7. Cookies

Our website uses the following types of cookies:

We do not use advertising, analytics, or tracking cookies. You can disable cookies in your browser settings, but doing so may affect some website functionality.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal data, subject to legal retention requirements.
• Opt-Out: Opt out of any future communications from us at any time.

To exercise any of these rights, please contact us at dercio.zunguza@mozonda.com. We will respond within 30 days.

9. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with their information, please contact us and we will promptly delete it.

10. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy does not apply to those sites. We are not responsible for the privacy practices of external websites and encourage you to review their privacy policies before submitting any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: