Privacy Policy

1. Scope and Data Controller

This policy applies to the NiceApp mobile application, its related APIs, and NiceApp support communications. Mozonda LLC is the controller of personal information processed for these services. This policy does not apply to third-party websites or services governed by their own privacy policies.

This policy is intended to provide notice under applicable privacy laws. The rights available to you depend on where you live.

2. Information We Collect

Account information

• Your name, username, phone number, optional email address, profile photo, and password in hashed form.
• Phone verification and password-recovery information. Verification codes are processed by our SMS verification provider.
• Your privacy preferences, blocked contacts, account status, and login tokens.

Contacts and connections

If you grant contact permission, NiceApp reads phone numbers from your address book so you can identify contacts who use NiceApp and invite others. Phone numbers may be sent securely to our server for registration matching. We do not use your contacts for advertising, and we do not send invitations unless you choose to do so.

Messages and user content

• Messages, reactions, posts, group information, and media you choose to create or share.
• Where end-to-end encryption is enabled, message content is encrypted by participating devices before it reaches our servers. We still process delivery information such as sender and recipient identifiers, timestamps, chat membership, and encrypted message envelopes.
• Content that is not marked as end-to-end encrypted may be processed and stored so we can provide the requested feature.

Device and usage information

• Expo push-notification tokens, app version, device/platform information, IP address, request timestamps, and security logs.
• Presence information, including online status and last-seen time, according to your privacy settings.
• Crash or diagnostic information that you or the operating system provide to us.

Information we do not intentionally collect

NiceApp does not request precise location, health, financial-account, payment-card, or government-identification information. We do not use third-party advertising SDKs and do not track your activity across other companies' apps or websites for advertising.

3. Device Permissions

NiceApp asks for permissions only when needed for a feature:

You can change permissions in your device settings. Some features may not work without the corresponding permission.

4. How We Use Information

• Create and secure your account, verify your phone number, and recover account access.
• Deliver messages, posts, media, invitations, reactions, notifications, and group features.
• Match contacts, apply privacy controls, and enforce blocks and user choices.
• Maintain, troubleshoot, protect, and improve NiceApp.
• Prevent spam, fraud, abuse, and violations of our Terms.
• Comply with legal obligations and respond to valid legal process.

Where applicable law requires a legal basis, we process information to perform our contract with you, based on our legitimate interests in operating and securing NiceApp, with your consent for optional device permissions, and to comply with legal obligations. You may withdraw consent through device or app settings, without affecting processing that occurred before withdrawal.

5. When We Share Information

We share information only as needed to operate NiceApp:

• Other users: Information and content you choose to share, subject to your settings and the feature you use.
• Service providers: Hosting and infrastructure providers, Twilio for SMS and phone verification, and Expo for push notifications. They process information to provide their services to us and are subject to contractual or legal obligations.
• Legal and safety reasons: When required by law or reasonably necessary to protect users, Mozonda, or the public.
• Business transfers: In connection with a merger, financing, acquisition, reorganization, or sale of assets, subject to appropriate safeguards.

We do not sell or rent personal information. We do not share personal information for cross-context behavioral advertising or targeted advertising as those terms are defined by applicable U.S. state privacy laws.

6. Retention and Account Deletion

We retain account information and user content while your account is active and as needed to provide NiceApp. We determine retention periods based on the nature and sensitivity of the information, the feature for which it is used, security needs, legal requirements, and whether deletion would affect another user's records.

• Authentication tokens remain until they expire, you log out, reset your password, delete your account, or we revoke them.
• Password-reset records and verification metadata are kept only as needed to complete, limit, and audit the relevant security process.
• Operational and security logs are retained for a limited period appropriate to troubleshooting, fraud prevention, and legal compliance.
• Backup copies are deleted or overwritten according to our backup cycle and are isolated from ordinary use until then.

You can delete your account from Settings > Delete Account in NiceApp. Account deletion removes or de-identifies account data under our control, subject to legal and operational retention requirements. Messages or content already delivered to other users may remain in their accounts or devices.

7. Security

We use safeguards designed to protect information, including encrypted network connections, access controls, password hashing, encrypted storage for selected sensitive fields, rate limits, and security monitoring. No system is completely secure, and we cannot guarantee absolute security.

Keep your password and verification codes confidential. Contact us promptly if you believe your account has been compromised.

8. Your Choices and Rights

• Update your profile and privacy settings in the app.
• Control online status, last seen, read receipts, group invitations, and profile visibility where those settings are available.
• Block users, revoke device permissions, remove your push token by logging out, or delete your account.
• Request access, correction, or deletion by contacting us. Rights vary by location, and we may verify your identity before completing a request.

Depending on your jurisdiction, you may also have rights to obtain a portable copy, restrict or object to processing, withdraw consent, opt out of certain disclosures, and appeal a denied request. You may use an authorized agent where permitted by law. We will not discriminate against you for exercising a privacy right.

Submit a request using the contact details below with the subject "NiceApp Privacy Request." We may ask for information reasonably necessary to verify your identity and protect your account. If we deny an appealable request, reply to our decision with the subject "Privacy Appeal." You may also complain to your local data-protection authority.

9. U.S. State Privacy Notice

During the preceding 12 months, we may have collected the categories described above: identifiers, customer-record information, internet or electronic-network activity, approximate location inferred from IP address, and audio, visual, or other user content. We collect these categories from you, your device, other users who communicate with you, and our service providers. We use and disclose them for the business purposes described in Sections 4 and 5.

We have not sold these categories of personal information or shared them for cross-context behavioral advertising. We do not knowingly sell or share the personal information of consumers under 16 for those purposes. We do not offer financial incentives for personal information.

10. Children

NiceApp is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If local law requires a higher age for consent, users below that age must have permission from a parent or legal guardian. Contact us if you believe a child provided information without appropriate consent.

11. International Processing

Mozonda is based in the United States. Your information may be processed and stored in the United States or other countries where our service providers operate. Privacy protections may differ from those in your country.

Where required, we use recognized transfer safeguards or rely on another lawful transfer mechanism.

12. Policy Changes

We may update this policy as NiceApp changes. We will post the revised policy here and update the effective date. We may also provide an in-app notice when a change is material.

13. Contact Us

For privacy questions or requests, contact: